Exploring relationships

"80% of work issues stem from the quality of working relationships" Will Schutz, Author of FIRO^®.

All organisations are collections of individuals, and it is these individuals that ultimately determine their success. The best people managers also know that success is achieved through capturing the ‘hearts and minds’ of their employees and aligning them with organisational goals.

Creating environments where people are committed requires us to understand how effective working relationships are formed and nurtured. We also have to work out how individuals and teams need to function together, especially if we are interested in building organisations that are responsive, innovative and put customers’ concerns at their core.

» Relational Health Audit (RHA)
» Managing Team Role Indicator (MTR-I™)
» Ideal Task Profile Questionnaire (ITPQ™)
» 360-Degree Feedback Models
» Interpersonal Relationship Measures (FIRO®)

Measuring relational capital

Profiling for Success contains a range of tools specifically designed to understand and develop ‘relational capital’. The Relational Health Audit (RHA) focuses on the preconditions necessary for successful relationships between individuals and groups, within and between organisations. The Managing Team Roles Indicator (MTR-i™) and Ideal Task Profile Questionnaire (ITPQ™) describe how our preferences influence team behaviour and how such behaviour needs to be aligned with a team’s performance goals.

In addition our 360° feedback system provides a detailed profile of an individual, helping that person see how aspects of their behaviour and performance are viewed by different people, and how the perceptions of others may differ from their own. And the renowned FIRO^® Elements, which is delivered outside the PfS system, but to which we provide easy access, explores how behaviour, feelings and self-concept affect our interpersonal relationships.

All these tools add immeasurably to an understanding of relationships at a variety of levels within organisations and find applications in personal development, team building and culture change. 


FIRO® is a Registered Trademark of CPP Inc., MTR-i™ and ITPQ™ are trademarks of S P Myers.